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  1. There will be a 10% handling fee for goods returned after 14 days.
  2. Goods returned after 7 days will not be accepted.
  3. No goods to be accepted for return without prior notice.
  4. Should a product be damaged or missing any parts/accessories at the time of delivery / collection you must notify us within 24 (twenty four)hours of receiving your delivery.
  5. Once we have inspected the product and the return has been validated we will, at your choice, replace the product (if such a replacement is possible and provided, we have stock of the same item purchased) or credit your account with the purchase price of the product or arrange a refund, should that be your preference.
  6. The following will not be regarded as defects and will not qualify as a return: Faults or damage as a result of normal and acceptable wear and tear. Faults or damage as a result of incorrect or improper use. Failure to adequately care for the product. Faults or damage owing to unauthorized alterations.
  7. All goods returned must be in their original condition, which includes packaging. All products will be inspected on return.
  8. When a product is returned to us and not all the accessories sold with the product forms part of this return, we are entitled to refuse the return and only to replace the item that was returned, or to estimate the value of the missing accessories and only to credit or refund in respect of the returned product.